The Seven Top Technology Trends To Watch Out For In 2022

The past year has given us the opportunity to rethink, restructure and revise the strategy. The way we live and work has changed radically. In that pivotal year, more and more companies realized that technology should be the backbone of their business. Innovation must be combined with flexibility and adaptability in a world dominated by COVID.

I expect this year to clarify our expectations regarding technology, challenging all our previous assumptions and creating new paths for the future. Here are some trends that are likely to dominate.

Insight-led companies increase their chances of beating competitors

The use of real-time systems based on artificial intelligence is expected to grow by 20 percent in 2022, which will eliminate the delay between understanding, decision-making and results: Forrester Research.

What does this tell us? That this year getting significant ideas will be more important than ever. But – and this is no small feat – getting data analysis will be more difficult with data obsolescence and opaque AI. Brands that collect zero data will double in 2022.

I believe that businesses that focus on ensuring a seamless flow of understanding between different layers of marketing, support or product, will work very well this year. If you don’t have a chief data officer, I suggest adding him to your organization soon. Going beyond this year, Gartner expects more than a third of large organizations to have analysts practicing decision analysis, including modeling solutions.

Tactical automation is a bet; 5% of Fortune 500 companies will focus on extreme automation

As many as 15 percent of the COE on automation will expand its scope to include AI-led initiatives in 2022 ?: Forrester Research.

This year, I expect more CEOs for automation to be appointed, who will move from the current tactical view on automation to a more strategic and business-oriented view.

Hyperautomation has quickly changed from a good need to a must due to the strong push of this pandemic towards digital business.

Gartner expects that hyperautomation will also become a major trend of 2022. The research firm made this term one of its main concepts last year. The company estimates the hyperautomatization market at $ 596 billion in 2022.

Hyperautomation will gain value. This is to be expected from a digital native organization. And it will stay for a while, even after 2022, because while data-driven automation is destructive, it’s certainly not a quick process.

The market for metaverses is worth trillions of dollars here

I expect that in the coming decades the metaworld will become a multi-trillion industry, the power of the world economy. Facebook, or Meta as it is now known, has said it is investing more than $ 10 billion in its vision of the metaworld. This year more companies will join it.

No matter how utopian the concept of the metaworld may sound, it only serves to establish what is increasingly becoming our reality: a hyperconnected augmented environment spread around the world, provided by the incredible power of AI. It is expected that large companies will soon introduce bonuses for bias to improve their AI models. I would call this concept something akin to the bounties of past mistakes. The CX companies will be looking for a metaverse to deliver new, exciting experiences to customers, especially given how well the metaverse integrates with virtual and augmented reality.

According to Forrester Research, in 2022 there will be more than 5 deployments of the corporate metaverse. We’ve seen this in the day-to-day experiments of Ikea and AR Lab Snapchat. This year will immerse us even more in this new world.

I can’t wait for this new world to open up.

Technological debt will worsen amid rapid technological acceleration

Yes, the pandemic has accelerated large-scale digital transformation and led to the phenomenal growth of the technology business. But as more and more companies strive for modernization, it is becoming clear that technology debt can offset all the benefits of this process. This technological debt can stifle innovation, leading to a longer-term impact on revenue.

Organizations need to quickly establish a way to move away from old technologies and develop adaptive technology that can match the pace of transformation. Prioritizing the pace of IT upgrades over maintainability will inflate technical debt. To cope with this, I expect more businesses to use low-code or no-code tools, cloud and platform tools to repay technical debt.

Half of the corporate organizations will host native clouds and containers

The cloud became truly ripe in 2021. We have seen an increase in server-free usage from 26 percent in 2020 to 32 percent in 2021. Gartner estimates that by 2025, cloud platforms will be the basis for more than 95 percent of digital initiatives. This is a sharp increase when you consider that in 2021 it was less than 40 percent.

One of the key things you’ll notice this year in the cloud will be the use of industry clouds. Industrial clouds are of particular interest to me because they have an extraordinary potential to create value for business. With industry clouds, companies can not only accelerate the pace of migration to the cloud, but also directly affect business results. Expect many organizations to adopt microservices, serverless technologies, which essentially makes cloud architectures the core.

As the issue of cybersecurity approaches, the adoption of privacy-enhancing technologies will double

Decentralized Digital Identity (DDID) will become a reality in three areas: Forrester Research.

Is DDID another buzzword? No. Forrester believes that this new DIDD model will replace the models that exist today. Adoption of DDID has been slow. But I think this year businesses need to prepare for the rapid adoption of DIDD and its potential for devastating impact.

2021 was quite wild for the cybersecurity space. CIOs should avoid losing credibility due to privacy breaches. Therefore, computational methods that improve privacy will gain momentum this year. That’s why Gartner expects 60% of large organizations to use one or more privacy-improving computational methods by 2025. In addition, organizations adopting a cybersecurity network architecture have achieved significant reductions in the financial impact of security incidents.

ESG values ​​will dictate purchasing decisions in 2022, and businesses will be forced to listen

Companies can ignore ESG values ​​only at their own peril. According to Forrester, the number of companies participating in The Climate Pledge will triple.

The market for responsible artificial intelligence solutions, he adds, which are based on values ​​such as fairness and transparency, will double this year. And AI can help ESG and many other ways. AI, automation and technology will enable companies to collect and analyze large amounts of ESG data and allow leaders to make more informed decisions.

I also expect that S’s ESG, namely Social Impact, will get more traction this year. Customers will increasingly appreciate how their brands relate to community development or sustainability or the measurement of D&I performance.

So, from understanding to experience, from data privacy to cybersecurity, from technology debt to the cloud – we have something that promises to be one of the most exciting years in technology.

– The author, Ajay Traction, is the Executive Vice President, CSS Corp. The opinions expressed here are personal.


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