Convenience innovation beyond frictionless checkout

In retail chains there are many interesting technological projects that do not involve the automation of cash registers.

The convenience convenience has historically been known as a technological innovation that lags behind. Both razor profits and a narrow range of goods have often made it easier for entrepreneurs to focus on reducing costs in all areas, including technology costs.

However, as retailers expand their product and service offerings and gain customers after the COVID-19 pandemic, they are increasingly using sophisticated technology solutions.

In particular, the convenience vertical has pioneered the use of friction-free technology. But since this trend has already attracted a lot of attention, I decided in a column this week to highlight some other exciting and innovative technology projects happening in three convenience networks: Sheetz, 7-Eleven and Casey’s General Stores.

Sheetz, a mid-Atlantic convenience network, is partnering with Relex Solutions, a single retailer planning technology provider, to position itself for store expansion, supply chain growth and dynamic product marketing opportunities. The company intends to unify aspects of its demand planning processes to ensure an efficient flow of products from suppliers to stores. The vendor is committed to using Relex technology to improve collaboration and visibility in its vertically integrated network.

On the customer side, Sheetz is tit is the first retail store to accept payments via bitcoin. In the summer of 2021, Sheetz enables customers to pay for goods in a store or at a gas station using digital currencies such as bitcoin, ether, lightcoin and dodgecoin.

Sheetz allows you to make payments in digital currency through a network of purely digital payments Flexausing the existing NCR POS solution and payment gateway to receive Flexa payments. Customers also have the option to link their My Sheetz Rewardz loyalty account when paying with Flexa-enabled programs.

Global convenience giant 7-Eleven recently launched the first standalone commercial delivery in California with a new service available through the delivery app. 7-Eleven is partnering with Nuro, an autonomous car delivery company in Mountain View, California.

Customers in the service area can place orders through the seller’s 7Now delivery app to deliver their goods on a Toyota Prius equipped with Nuro self-navigation technology. Later, 7-Eleven plans to expand the pilot to introduce R2 bots, stand-alone Nuro robots created to order to transport products and goods without passengers in the car.

7-Eleven also introduces a new subscription delivery service called 7Now Gold Pass, also available through the 7Now Shipping app. For $ 5.95 a month and at no extra charge, customers can receive an unlimited amount of shipping, usually in about 30 minutes.

InWith the new service, customers can get rid of shipping fees to choose from with more than 3,000 7-Eleven products, including hot, fresh food and beverages, household items, snacks and groceries. All items available to order through the 7Now app will be available through the 7Now Gold Pass service across the U.S., and real-time tracking lets customers know when to expect their orders.

Casey Department Stores
In the last example CAsey’s General Stores monitors and optimizes competitive market data with a suite of mobile applications. The Midwest retail store is releasing the mobile integrated pricing platform Engage3 Competitive Intelligence Management (CIM) MissionScanner. The solution provides localized price and product visibility, allowing users to reconstruct competitors ’market tactics and strategies.

In addition to the cloud visualization and understanding that Engage3 technology makes available to Casey’s, the retailer also uses the Engage3 suite of mobile apps. The CIM: MissionScanner solution delivers the efficiency of what was previously a manual data collection process. Mobile capabilities provide Casey with new flexibility, and data is easily integrated into the system.

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