Extend Named BigCommerce Elite Technology Partner | Business

SAN FRANCISCO – (BUSINESS WIRE) – February 17, 2022–

Today, Extend announced it has been named the BigCommerce Elite Technology Partner, providing approximately 60,000 BigCommerce vendors with access to Extend’s individual protection plans and extended warranties. Starting today, BigCommerce retailers can integrate the Extend product protection technology package through the BigCommerce App Marketplace.

“Like BigCommerce, Extend is transforming the e-commerce landscape by giving retailers the opportunity to grow their online business and increase customer satisfaction,” said Rohan Shah, Extend’s co-founder and senior vice president of strategy, partnerships and business development. “We are excited to work among BigCommerce’s elite technology partners and reach even more retailers, providing them with flexibility at every stage of the product protection process for the best customer experience.”

A leader in technology-based product protection and a finalist in the 2021 BigCommerce Partner Awards, Extend enables resellers to build better customer relationships and increase revenue through its complete product protection platform. Relying on artificial intelligence technology and underwriting capabilities, the Extend platform allows you to optimize offers, resolve claims quickly and continuously interact with customers.

Vendors in Extend industry verticals saw higher rates of repeat purchases. For example, the frequency of repeat purchases among customers who purchased a furniture protection plan is, on average, 9.3 percent higher than the frequency of repeat purchases for customers who have not.

“Extend gives our resellers the opportunity to upgrade their product protection services to provide a quick solution to product claims, while maximizing profits through individual programs that optimize conversions and impact repeat business,” said Russell Klein, commercial director of BigCommerce. “By using Innovative AI technology, Extend brings a new approach to extended safeguards and protection plans that replace the stigma of complexity with continuous use from start to finish.”

BigCommerce EliteTechnology partners are chosen for offering best-in-class technology, cost and top-notch customer service. For more information visit: https://www.bigcommerce.com/apps/extend/

About Extend

Extend is a leading provider of modern protection products. The company’s first API solution allows merchants to easily offer protection plans while providing elegant support to end customers. Thanks to technology based on artificial intelligence and its own insurance stack, Extend manages everything from merchandising and optimization of proposals to claims handling and continuous interaction with customers. Extend, launched in 2019, has revived the outdated extended warranty industry, eliminating many of the problems customers face with older vendors, increasing customer confidence and compliance. Extend works with more than 600 leading manufacturers and retailers in a variety of fields such as electronics, furniture, jewelry, auto parts, sports and fitness and more.

In 2021, Extend cemented its $ 1.6 billion + unicorn status with $ 260 million in C-Series funding led by SoftBank Vision Fund 2, joined by Amex Ventures, Meritech Capital Partners, PayPal Ventures and GreatPoint Ventures, Nationwide, Tomales Bay Capital. Launchpad Capital, 10X Capital and 40 North.

The company was founded in 2019 with headquarters in San Francisco, California.

For more information on Extend, please visit https://www.extend.com.

About BigCommerce

BigCommerce (Nasdaq: BIGC) is a leading open platform e-commerce software as a service (SaaS) that enables merchants of all sizes to create, innovate and grow their online businesses. BigCommerce provides vendors with sophisticated enterprise-level functionality, customization, and performance with simplicity and ease of use. Tens of thousands of B2C and B2B companies in 150 countries and many industries use BigCommerce to create beautiful, attractive online stores, including Ben & Jerry’s, Molton Brown, SC Johnson, Skullcandy, SoloStove and Vodafone. BigCommerce, headquartered in Austin, has offices in London, Kiev, San Francisco and Sydney. For more information, visit www.bigcommerce.com or follow us TwitterLinkedIn, Instagram and Facebook.

BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners.

See the original version at businesswire.com: https://www.businesswire.com/news/home/20220217005149/en/

CONTACT: Media

Daniel Waknin

ASTRIAN AVENUE

extend@astrskpr.com

KEYWORD: UNITED STATES NORTH AMERICA CALIFORNIA

KEYWORD OF THE INDUSTRY: PROFESSIONAL SERVICES TECHNOLOGY SMALL BUSINESS OTHER PROFESSIONAL SERVICES OTHER TECHNOLOGY ON

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