Better patient education will improve readmission rates: study

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The results of a new study show that better training and communication of residents during the discharge process is key for qualified healthcare facilities that hope to reduce readmission to the hospital and bring better results.

The findings were one of the interventions for specific institutions, described in detail by the Joint Hospital Fund in a new report released Monday.

“The difficulties experienced by patients when moving from a home to a qualified health care facility are just a small example of the lack of a comprehensive and sustainable long-term care strategy,” the report said.

“While there are many issues that need to be addressed when a patient is discharged from an ambulance hospital at SNF,“ warm transfer ”of the patient to the host health care provider is possible and has been defined as a successful transition care strategy,” it added.

The overall report followed from eight qualified medical facilities in New York during a two-year collaboration. The policies they put in place included improving pre-discharge drug education and improving patient education about chronic disease self-management.

One SNF, which began conducting follow-up calls within 72 hours of discharge, was able to improve patients ’understanding of the medication, improved from 60% to 94%.

Another institution found that communication about the patient discharge plan between staff was inconsistent, so it appointed one person to oversee the plan. The SNF assessed patients ’satisfaction with the discharge plan through pre- and post-discharge surveys.

“Within four months, 91% of patients before discharge said they were given training materials and / or training on their diagnosis and treatment at home. This increased to 100% after discharge, which indicates that the gaps identified during the pre-discharge examination during the rehabilitation stay were successfully eliminated before discharge, ”the report said.

The researchers said these measures to address disruptions in communication between SNF staff and patient education could help boost patients ’confidence in managing their condition and prevent re-admission to the hospital.

“All SNFs have been able to identify opportunities to improve their internal discharge planning processes that could benefit patients and the families they serve,” the report concluded.

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