by Analytics Insight
February 15, 2022
Business drivers need to change the future of technology in 2022
Indian businesses in various industries have accelerated the transition to digital and hybrid work models in response to current market disruptions caused by the pandemic. This challenging environment has made digital transformation initiatives essential for businesses to sustain and meet growing customer demands. According to a Gartner report, IT spending in India in 2022 is expected to reach $ 100 billion. The significant growth in the introduction of modern technology allows Indian businesses to improve business operations and achieve greater speed and flexibility. Here is a summary of Mural Manohar, senior director and CEO of the Indian subcontinent, Infor, who discusses where the program decisions will go in 2022.
1. With the advent of modern enterprise application platforms (EAP), compatibility will extend to the level of business processes.
As ERP systems evolve into state-of-the-art enterprise application platforms (EAPs), look for advanced platform definitions to provide not only composition in cloud environments, but also in hybrid cloud and on-premises environments. The composition will be broken down further to the business process level, not just the application level. This means that enterprises will need a standard operating model and platform for consistent integration, workflow, data analysis and scalability. Users will want to build their own processes and experiences to fit their exact needs, rather than just taking what out of the box.
2. Defining business processes, AI and intelligence will take effect when making purchasing decisions.
No two companies are the same. Users will demand easy and simple ways to define their business interactions in a flexible system. So expect the microservice discussion to accelerate as companies seek to create and build their own software systems, as if developing a floor plan for a new home. Businesses will begin deploying state-of-the-art enterprise application platforms (EAPs) that will not only assemble business processes as needed, but will also self-sustain and adjust based on AI and intelligence embedded in the framework.
3. (Actual) convergence of analytics, intelligence and user experience will allow you to successfully make real-time decisions.
In 2022, it’s important to deliver information on time, rather than in traditional dashboard shapes that look in the rearview mirror. Historical data and ideas are not enough for successful decision making. Prognostic intelligence must be included in the process. Ultimately, these ideas are needed at the time of decision-making and action, not in a separate operational location. Data structure, business intelligence, artificial intelligence and machine learning and user experience – all need to be combined into a single solution to make sense.
4. «Edge’s solutions will be defined and applied differently.
“Basic” and “marginal” solutions are for the most part already connected, and extreme solutions no longer apply only to devices. This view recognizes that some business operations still want to maintain local control of the territory. Being able to navigate a true hybrid cloud / local business without affecting performance will be key. Customers will need cloud innovations in the form of machine learning, for example. At the same time, they need the ability to apply such technologies in their local systems, not just in overly stereotypical “edge” devices.
5. Voice devices and digital assistants will be critical business tools in a remote work environment.
As the business world continues to move to a remote work environment, the definition of user experience continues to change. While voice access / capabilities have been heavily promoted in the enterprise arena, security controls will continue to be strengthened, and employees will need new ways of doing work away from traditional web screens. We expect that in 2022, users will demand almost full functionality with voice-enabled devices – with digital assistants that magnify and automate tasks.
Murali Manohar, Senior Director and CEO of the Indian Subcontinent, Infor
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